Quality

David Mason Design Quality Statement

The prime objective of David Mason Design is to provide both the highest quality of product and services as well as exceed the expectations of our customers.

The David Mason Design Quality Statement:

Throughout the company, we apply the following principles to ensure all our quality standards are met:

  • Encourage all employees to be committed to our quality policy and their contributions towards quality improvements
  • A policy of continual improvement to provide the highest levels of service quality for our customersManaging Director Nicholas Cowan comments:
  • “Without quality at the heart of the business, we could not have developed such a world class reputation for beautiful and practical product design. Our customers – retail and wholesale, and across the UK, Europe and the rest of the world, know they can rely on our experienced teams to create designs that will sell – and to manufacture quality that will last. With quality underpinning every discussion, every design and even every logistics decision made by all of our trained, experienced and trusted employees, I know that the business and its reputation will go from strength to strength.”
  • Through this statement, we affirm our commitment to achieving the highest standards of quality and service for all our customers.